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CPRW Certified ~ Human-Written & ATS Optimized ~ Thousands of Professionals Served

Our Services


Once you complete your purchase, we will reach out with a short questionnaire and a template library for you to choose your new resume style.

Have questions before ordering a service? Contact Us to discuss your goals and determine which service is the best fit for your needs.


ABOUT CAREER JOURNEY

Your resume should be much more than a generic list of tasks, duties, and roles. It's a chance to showcase your individual talents, achievements, and professional story. At Career Journey, every resume is personally written and strategically tailored to highlight your unique background, accomplishments, and career goals. With more than 12 years of experience helping professionals at every career stage, our goal is to help you communicate your value with confidence and open doors to new opportunities.

Career Journey was founded by a Certified Professional Resume Writer (CPRW) with more than 12 years of experience. We have helped thousands of professionals communicate their value, navigate career transitions, and position themselves for new opportunities. From recent graduates and career changers to directors, vice presidents, and C-suite executives, I work with clients across a wide range of industries and career levels.

Every resume, LinkedIn profile, and career branding document is personally written and strategically tailored to highlight your unique experience, accomplishments, and goals. Unlike automated resume builders and AI-generated content, our approach combines human insight, professional branding expertise, and ATS best practices to create documents that resonate with both hiring managers and applicant tracking systems.

Whether you're seeking a promotion, changing careers, re-entering the workforce, or pursuing your next leadership opportunity, our goal is simple: to help you confidently communicate your value and navigate the next step in your career journey.


FAQS

How often should I update my resume?
Even if you are not actively job searching, it's a good idea to be proactive and update your resume every 1 to 2 years or whenever you receive a promotion, take on significant new responsibilities, complete major projects, or earn new certifications. Keeping your resume current makes it much easier to respond quickly when new opportunities arise.

What type of clients do you work with?
With more than 12 years of experience, we have helped professionals across a wide range of industries and career levels, from recent graduates and career changers to directors, vice presidents, and C-suite executives.

Are your resumes written by AI?
No! Every resume is personally written by a Certified Professional Resume Writer (CPRW) and tailored to your unique experience, accomplishments, and career goals. While AI tools can be useful for brainstorming, they often produce generic content, inaccurate information, keyword stuffing, and repetitive language. This can backfire when applying for positions as most employers use ATS to screen out these types of resumes. Every document we create is developed through strategic branding, professional writing expertise, and human insight.

Will my resume be optimized for ATS?
Yes! All resumes are designed with ATS (Applicant Tracking System) compatibility in mind while maintaining a professional, visually appealing format for recruiters and hiring managers. Our goal is to create resumes that look professional, showcase your unique talents and achievements, and perform well in both automated screening systems and human review.

Are resume builders and templates enough?
Resume builders and templates can be useful starting points, but they often focus on formatting rather than strategy. They also often use AI, which can be detected and screened out by ATS, so your resume may never make it in front of a hiring manager. A strong resume is more than a list of responsibilities. It is a personal marketing document that communicates your value, accomplishments, and professional brand in a way that resonates with employers.

What information do you need from me?
After purchasing a service, you will complete an intake questionnaire and provide your current resume (if available). Additional information such as job descriptions, performance reviews, LinkedIn profiles, and career goals can also be helpful.

How long does the process take?
Turnaround times vary by package and project scope. Most projects are completed within 5 to 10 business days. Expedited services may be available for clients with urgent deadlines.

How do you update my LinkedIn profile?
When you order a package with LinkedIn Services, you will receive a template set with step-by-step instructions on how to update your profile with the content we provide. For security reasons, we are not able to log into your LinkedIn account and update your profile directly. LinkedIn has set strict security standards on IP addresses logging in and 2FA and has been known to suspend or delete accounts that violate these security measures.

What if I need revisions?
Your package includes unlimited revisions during the two-week revision period from the time you receive your first draft to ensure the final document accurately reflects your experience, accomplishments, and career goals.

Do you offer a satisfaction guarantee?
Yes! If you have not received interview requests within six months of receiving your completed resume, we will review and update your document at no additional cost. To qualify, you must have actively applied to relevant positions and provide documentation of your job search activities, including positions applied for and dates submitted. This guarantee applies to resume effectiveness and does not guarantee employment, interviews, or job offers, as hiring decisions are influenced by many factors outside of the resume itself.

Why should I work with a CPRW?
The CPRW (Certified Professional Résumé Writer) designation is widely considered the gold standard for professional resume writers in the career services industry. CPRWs specialize in tailoring your resume's format and keywords to beat AI-driven applicant tracking systems and reach human recruiters. This combined with their ability to transform passive job descriptions into compelling career narratives that highlight measurable achievements and showcase your unique value will help set you apart from other applicants. Professionals holding the CPRW designation also abide by a strict Code of Ethics, ensuring confidentiality, honesty, and a commitment to your career advancement.

Policies & Terms of Service
Payment Policy Full payment is required before work begins. Services may be purchased through secure online payment links provided during the onboarding process.
Refund Policy Due to the customized nature of resume writing and career branding services, refunds are not available once work has commenced. If you are dissatisfied with any aspect of your completed project, reasonable revisions will be provided within the included revision period.
Confidentiality & Privacy All client information, resumes, career history, and supporting documents are kept strictly confidential and will never be shared, sold, or distributed to third parties. Your information is used solely for the purpose of providing requested services.
Client Responsibility Clients are responsible for providing accurate information regarding their employment history, education, certifications, accomplishments, and career goals. Career Journey is not responsible for inaccuracies resulting from incomplete or incorrect information provided by the client.
Results Disclaimer While professionally written resumes can significantly improve your ability to secure interviews, hiring decisions are influenced by many factors outside the scope of resume writing services. Therefore, specific employment outcomes cannot be guaranteed.

TESTIMONIALS

I am so happy with what you have done to improve my resume. Thanks again for your great work. I appreciate you. -Cynthia K., Vallejo, CA

The resume and cover letter look great! Thank you so much for everything. You did a fantastic job and I sincerely appreciate it. -Jason W., Milford, MA

This is great, thank you Jennifer! I've made my LinkedIn updates and began applying to more positions. Thanks so much for everything! -Michael Y., Downingtown, PA

Jennifer, everything looks great! Thank you so much for delivering so quickly. I am very pleased with the service that you provided. You did a great job on my resume. -Jason H., London, UK

The resume is working great. I have gotten numerous callbacks, all of which are supervisor or managerial positions exceeding my target pay range. I have several interviews lined up and feel it will be only a matter of time before I secure a position. Much appreciation for your time and effort.-Tom B. San Diego, CA



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